Refund policy

At Revora, we want you to feel confident in your purchase. If you’re not completely satisfied, we’re here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition that you received it
Unused and unworn
In its original packaging
Accompanied by proof of purchase or receipt

To start a return, please contact us at Revoracare1@gmail.com

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival and contact us immediately if:

Your item is defective
Your item is damaged
You received the wrong product

We’ll evaluate the issue and work to make it right as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, including:

Personal care or hygiene products
Opened wellness products
Gift cards
Sale items

If you’re unsure whether your item qualifies for a return, feel free to contact us before purchasing.

Exchanges

The fastest way to exchange an item is to return the original product once approved, then place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 3–7 business days. Please note that your bank or card provider may take additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Revoracare1@gmail.com

At Revora, we’re committed to getting your order to you as quickly and smoothly as possible. Please read our shipping policy below for everything you need to know about deliveries.